Pulse is proud to announce their 2018 ShopTalk programme – a series of cutting-edge talks and engaging panel discussions will be streamed across the three days of the UK’s most exclusive and trend-led event for the new product, brand launches and retail inspiration across living, fashion accessories and gift.
ShopTalk is the UK’s most inspiring conference for independent retailers and is expertly devised to support retail businesses, giving the audience the tools to transform their business.
A stellar line-up of inspiring speakers from the retail world, that include the V&A, Not on the Highstreet, Heal’s, Patternity, the Biscuiteers, Sophie Conran and many more, will come together to discuss the current issues and topics pertinent to the retail sector.
The range of topics being addressed include
Sunday 13th May
Small but Mighty
Speakers: Emilija Albrechtaite & Nina Eklund MWorldwide
ShopTalk on Sunday 13th May Time: 11:00
Small but Mighty: How to create compelling physical retail experiences In the context of what feels like a digital retail apocalypse, two retail design industry insiders share emerging customer trends and practical tips on how to evolve your bricks & mortar stores to win customers over now and in the future.
Meet The Retailer
Speakers: Zoe Anderson (WA Green) and Victoria Suffield (The Hambledon)
ShopTalk on Sunday 13th May Time: 12:00
Interview with Katie Law
KEYNOTE
Speaker: Alex Schlagman – Founding Partner at SaveTheHighStreet.org
ShopTalk on Sunday 13th May 14:00
Find out what’s working on the high street today. SaveTheHighStreet.org will share insight into a new industry standard for successful modern retailing, developed by retailers, for retailers. We are in the middle of the most transformational period in the history of the high street. A better connected and more digitally enabled high street is emerging… driving the need for a new Industry Standard blueprint for successful modern retailing.
Profitability over Popularity
Speaker: Sam Burgess – Social Mouth
ShopTalk on Sunday 13th May 15:00
How to Build an Instagram Community that Buys “Instagram Marketing Expert ‘Social Mouth Sam’ talks us through her top three tips to help you to connect, compel and convert your Instagram community into paying customers – today!
Monday 14th May
The Theatre Of Customer Service
Speaker: Sarah Thom by TheatreWorks
ShopTalk on Monday 14th May 12:00
The Theatre of Customer Service Come learn from Sarah Thom of TheatreWorks some key techniques and tools to offer top-class customer service.
8 Top Tips for PR on a Budget
Speaker: Rosie Davis PR Dispatch
ShopTalk on Monday 14th May 13:00
In this talk learn what assets you need to get you and your brand noticed by editors, without spending thousands on PR. Also learn how to make the most of coverage you do get, so you can make sales and be featured again and again.
KEYNOTE
V&A shop – celebrating British and international creativity and enabling independent makers to tell their stories
Speaker: Sarah Sevier, Head of Retail, V&A
ShopTalk on Monday 14th May 14:00
Sarah Sevier, Head of Retail at the V&A, shares top tips for curating products and merchandising on a budget.
KEYNOTE
Building a digital brand in the real world
Speaker: Harriet Hastings – Biscuiteers
ShopTalk on Monday 14th May 15:00
Marketing in and beyond the digital space has played a key role in transforming Biscuiteers into a multi-channel business. Join us as Harriet Hastings discusses their journey and how brand partnerships, books, and brand experiences (including Biscuiteers’ biscuit exhibition at the Serpentine) have helped build their brand.
Tuesday 15th May
KEYNOTE
Report from the Cutting Edge: Patternity
Speaker: Anna Murray – Patternity
ShopTalk on Monday 14th May 11:00
Anna Murray, Co-Founder of PATTERNITY will discuss how seeing the world through the pattern lens inspires their innovative designs and experiences, and encourages positive, mindful living.
Creating an Icon: New product design at Heals
Speaker: Kris Manalo, Senior Buyer, Heal’s
ShopTalk on Tuesday 15th May 12:00
Since joining Heals two years ago, Kris Manalo has designed and collaborated on various best-selling pieces including the now iconic Wallis sofa designed by Russell Pinch and Oona Bannon as well as the Matera sofa, one of Heal’s’ best-selling ranges. Hear her at Pulse as she discusses the story of how new products are made.
Interview With Sophie Conran
ShopTalk on Tuesday 15th May 13:00
Katie Law, Deputy Literary Editor, Design Trends & Feature Writer London Evening Standard interviews designer Sophie Conran.
KEYNOTE DISCUSSION
Collaborate to Thrive: How small businesses are stronger together.
Speaker: Ella D’Amato , Chief Commercial and Partner Officer – Not on the Highstreet
ShopTalk on Tuesday 15th May 14:00
In this session we’ll hear from the Chief Commercial and Partner Officer of notonthehighstreet, Ella d’Amato, and a notonthehighstreet Partner who’ll discuss how collaboration and community on the curated online marketplace can change an entrepreneur’s experience with their business, from providing support through to generating new ideas and opportunities.
Pulse is designed for buyers who are searching for the next must-have product and the freshest design talent. Pulse is where trends are born, where you will find your next best sellers that will really enhance your store’s offering.
The 2018 edition of Pulse takes place this 13-15 May at Olympia London, make sure you register now for this unmissable buying event! Secure your complimentary ticket today at pulse-london.com/pr1